Keep your important asset on the road by regularly servicing your vehicle. Lindsay Saker has fully equipped, state-of-the-art service centres to ensure that your vehicle maintenance needs are taken care of and that you and your family are kept safe on the road.Service Department
We encourage customers to Drop & Go. Meet and Greet by your service advisor outside service reception at your vehicle. Our service managers, service advisors and drivers will be wearing masks. Vehicles will be sanitised upon completion of the service.
AudiSmart Service is an innovative service package available for all Audi models that are outside of their Audi Freeway plan and are from 6 to 13 years old.
AudiSmart Service brings the Audi brand care, expertise and servicing excellence within reach for owners of older Audi vehicles.
Smart is advice you know you can trust.
With AudiSmart Service, owners of Audi’s that are between 6 – 13 years old can service their vehicles with the premium Audi Dealers who know their vehicles best.
Smart is Audi Genuine Parts.
Prices reflected are maximum recommended retail prices at participating dealers and include VAT and parts. Oil change services include labour. Oil change services includes the following parts: oil drain plug, vehicle oil, oil filter, seal ring and seal bolt. Applicable to all models outside of AFP or AFP extension plan. The vehicle or the latest active contract must be 6 years or older, and less than or equal to 13 years. The kilometres must be less than or equal to 270 000km. This offer is valid from 1 July 2020 and may be withdrawn by Audi South Africa in its discretion without notice. Offer is subject to availability of parts. Terms and conditions apply. Contact your nearest participating dealership for more information.
Offer only valid in South Africa, Namibia and Gaborone.
There can be no better motoring peace of mind than knowing that your car will be serviced, maintained and repaired, should this prove necessary, at no cost to you. Thanks to Audi Freeway Plan, that peace of mind could be yours.
The Audi Freeway Plan absorbs all maintenance and service costs, with the exception of between-service top-up fluids, fuel, cracked or broken glass, and tyres.
A five-year or 100 000 km Audi Freeway Plan is included as standard on all new Audi vehicles. Top-up options to extend maintenance up to 300 000 km or ten years are available at extremely competitive rates. Audi has specially designed the Audi Freeway Plan for easy operation on the part of the owner. Making an appointment with any one of our approved Audi Servicing Dealers can effect regular servicing and maintenance as well as repairs (with the exception of accident damage).
All work is handled by the relevant service department, which will liaise directly with the Audi Freeway Plan Maintenance Unit. No extra effort or payment is required from the Audi owner. The Audi Freeway Plan is registered with the vehicle and as such is transferable to the new owner should the car be sold before the Audi Freeway Plan has expired, giving added resale value. The Audi Freeway Plan is available in addition to the Audi's standard one-year/unlimited distance vehicle warranty.
The Audi Freeway Plan, subject to certain exclusions, covers any repairs necessary after the expiry of the standard warranty.
The Roadside Assist programme offers the following benefits: 3.1 If assistance is required as a result of a mechanical or electrical breakdown (which includes the circumstances referred to in paragraphs. 3.1(a)-(d) below: (a) Flat tyres; (b) Flat batteries; (c)Fuel shortage; (d) Vehicle keys locked inside the vehicle. 3.2 Where your vehicle cannot be repaired at the point of breakdown to render it mobile, you are entitled to courtesy transport if the breakdown is within 100 kilometers of your normal place of residence, provided that such transportation will only be arranged to one address; 3.3 Where your vehicle cannot be repaired at the point of breakdown to render it mobile, and the breakdown occurs further than 100 kilometers from your normal place of residence, you are entitled to elect one of the following benefits: Hotel Accommodation Roadside Assist will arrange and pay up to two (2) days towards the Audi South Africa preferred hotel accommodation for you and the occupants of the vehicle. (This benefit is limited to one instance per annum and a maximum of R2 400.00 per incident) (b) Car Rental: If you prefer not to elect the hotel accommodation referred to above, Roadside Assist will arrange and pay for a car rental for a maximum of forty-eight (48) hours. This arrangement will be subject to you accepting the standard terms and conditions of the car rental company. Audi South Africa will reimburse the rental company on your behalf in respect of the rental charges only. Any charges relating to fuel and/or any other obligations reflected in the rental agreement will be for your account. 3.4 Where the breakdown has occurred further than 100 kilometers from your normal place of residence, Roadside Assist will arrange and pay to collect your vehicle and return it to your closest Audi dealer after it has been repaired; 3.5 Where the breakdown has occurred within 100 kilometers from your normal place of residence, Roadside Assist will arrange and pay for the vehicle to be collected and repaired at the approved Audi Dealer closest to your place of residence; 3.6 If required due to overnight delay, Roadside Assist will arrange and pay for the first forty-eight (48) hours of safe storage of the vehicle.
What happens when your Audi Freeway Plan runs out? We created the Audi Freeway Plan Extension so that you can continue to take care of your Audi with total peace of mind.
Audi Freeway Plan Extension is designed to cover your scheduled services and maintenance (or just your scheduled services) for up to 10 years or 300 000km. You can decide what suits you best.
The table below shows our recommended extension intervals, relating either to time or mileage:
|5 Years||120 000km|
|6 Years||150 000km & 180 000km|
|7 Years||210 000km|
|8 Years||240 000km|
|9 Years||270 000km|
|10 Years||300 000km|
We encourage customers to Drop & Go. Meet and Greet by your service advisor outside service reception at your vehicle. Our service managers, service advisors and drivers will be wearing gloves and masks. We will temporarily close off coffee stations/bistros to ensure safety for all customers.